We are here to help you.

Reach out to our team for sales enquiries, product support, partnership opportunities, or general questions. We respond within 2 business hours.

Get in touch

Whether you are evaluating 118 Dubai for the first time, looking for technical support, or ready to become a partner — our team is here. Choose the best way to reach us below.

Headquarters
Headquarters
Al Garhoud, Deira,
Dubai, UAE
Phone
Phone
Sun–Thu: 9am–6pm GST
General Enquiries
General Enquiries
Response within 2 hours
Sales
Sales
For product demos & pricing
Looking for product support?

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Send us a message

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Phone

Contact by department

Sales & Partnerships
Product demos, pricing, new subscriptions, and upgrade enquiries
Billing & Legal
Invoice queries, subscription changes, and payment issues
Support & Security
Technical assistance, bug reports, and product questions

Where to find us

🇦🇪
Dubai, UAE
Headquarters
📍Al Garhoud, Deira, Dubai, UAE
🕐Sun–Thu: 9am–6pm GST
🇮🇳
India
Development Centre
📍Mumbai, Maharashtra , India
🕐Mon–Fri: 9am–6pm IST
online support
Online
24/7 Support
💬Live chat on 118dubai.com
📚Knowledge Base & Help Center
🕐Available 24/7