We are here to help you.
Reach out to our team for sales enquiries, product support, partnership opportunities, or general questions. We respond within 2 business hours.
Get in touch
Whether you are evaluating 118 Dubai for the first time, looking for technical support, or ready to become a partner — our team is here. Choose the best way to reach us below.
📍
Headquarters
Dubai Internet City
Dubai, United Arab Emirates
📞
Phone
971 4 000 0000
Sun–Thu, 9am–6pm GST
✉️
General Enquiries
hello@118dubai.com
Response within 2 hours
💼
Sales
sales@118dubai.com
For product demos & pricing
💬
Looking for product support?
For faster resolution, visit our Help Center — get answers instantly from documentation, tutorials, and the community forum.
Visit Knowledge Base →Send us a message
Fill in the form and our team will be in touch within 2 business hours.
By submitting this form, you agree to our Privacy Policy and Terms of Service.
Contact by department
💼
Sales
sales@118dubai.com
Product demos, pricing, new subscriptions, and upgrade enquiries
🔒
Security
security@118dubai.com
Vulnerability reports, security incidents, data breach notifications
🤝
Partnerships
partners@118dubai.com
Reseller programme, referral partnerships, and API integrations
💰
Billing
billing@118dubai.com
Invoice queries, subscription changes, and payment issues
⚖️
Legal
legal@118dubai.com
Contracts, terms, DPAs, NDA requests, and legal notices
🎧
Support
support@118dubai.com
Technical assistance, bug reports, and product questions
📣
Media & PR
press@118dubai.com
Media enquiries, press releases, and interview requests
🚨
Abuse
abuse@118dubai.com
Report spam, misuse, fraud, or IP violations
Where to find us
🇦🇪
Dubai, UAE
Headquarters
Dubai Internet City, Dubai
971 4 000 0000
hello@118dubai.com
Sun–Thu: 9am–6pm GST
🇮🇳
India
Development Centre
Bangalore, India
91 80 0000 0000
india@118dubai.com
Mon–Fri: 9am–6pm IST
🌐
Online
24/7 Support
Live chat on 118dubai.com
support@118dubai.com
Knowledge Base & Help Center
Available 24/7