Business Center Management Software for UAE

Manage office inventory, leasing, CRM, accounting, billing, HR, customer support, and tenant communication from a single cloud-based solution. Designed specifically for Business Centers, Executive Offices, Commercial Buildings, and Co-working Spaces across the UAE.

Get started with your flexible free trial

Fill in the form and our team will be in touch within 2 business hours.

Trusted by 300K+ businesses worldwide

  • Business Centers
  • Serviced Offices
  • Executive Offices
  • Commercial Buildings
  • Co-working Spaces
  • Flexi Desk Providers
  • Meeting Room Providers
118 PMS

Why 118 PMS?

Running a business center involves much more than leasing office space. Managing availability, customer documents, invoices, collections, renewals, accounting, HR, and customer service manually consumes valuable time and increases operational risks.
118 PMS automates your entire operation so you can focus on growing your occupancy and delivering exceptional customer experiences.

Complete Business Center Management Platform

Inventory & Unit Management

Track every office, cabin, meeting room, virtual office, and flexi desk in real time.

Features
Office Inventory
Unit Availability
Occupancy Dashboard
Monthly Leasing Reports
Floor-wise Management
Vacancy Tracking
Meeting Room Availability
Flexi Desk Allocation
Unit Status
Asset Mapping

CRM & Lead Management

Capture every enquiry from multiple channels and convert prospects into long-term tenants.

Features
Website Leads
Google Ads Leads
Meta Ads Leads
Bayut Leads
Dubizzle Leads
WhatsApp Leads
Sales Pipeline
Follow-up Automation
Lead Assignment
Sales Dashboard

Customer Management

Keep every tenant record organized and secure.

Features
Customer Profiles
Passport Copy
Emirates ID
Visa Documents
Trade License
Document Storage
Document Expiry Alerts
Digital Agreements
Customer History

Leasing Management

Automate your leasing process from enquiry to renewal.

Features
Unit Leasing
Lease Agreements
Renewals
Security Deposits
Installment Payments
Renewal Reminders
Active Customers
Expired Customers
Lease History

Billing & Collections

Generate invoices and collect payments without manual work.

Features
Tax Invoices
Payment Collection
Online Payment
Payment Reminder
Auto Follow-up
Outstanding Reports
Late Payment Penalty
Receipt Generation

Expense Management

Control expenses with complete visibility.

Features
Expense Categories
Bill Photo Upload
Vendor Expenses
Approval Workflow
Expense Reports
Cost Analysis

Accounting

Built for UAE compliance.

Features
VAT Reports
Corporate Tax Reports
Profit & Loss
Balance Sheet
Customer Statements
General Ledger
Trial Balance
UAE E-Invoicing Ready

Asset Management

Monitor every asset across your business center.

Features
Furniture
Computers
Air Conditioning
Meeting Room Equipment
Reception Assets
Asset Assignment
Asset Value
Depreciation

HR & Payroll

Manage employees effortlessly.

Features
Employee Records
Payroll
Payslips
Visa Expiry
Attendance
Leave Management
Employee Documents

TimeSheet

Track productivity.

Features
Daily Work Reports
Employee Timesheets
Productivity Dashboard
Work Logs

Customer Support

Deliver world-class tenant support.

Features
Ticket System
Complaint Tracking
Live Chat
Service History
Customer Communication

Team Chat

One place for internal collaboration.

Features
Department Chat
File Sharing
Team Announcements
Internal Messaging

Mobile Apps

End-to-end IT services helping businesses across Dubai and the GCC grow faster.
๐Ÿ’ป

118 PMS Mobile

Manage your business anytime, anywhere.

CRM
Leasing
Billing
Accounting
HR
Support
๐Ÿ’ป

118 Community App

Designed for your tenants.

Raise Support Tickets
Online Payments
Notifications
Document Access
Community Announcements
Chat with Management

Why UAE Businesses Choose 118 PMS

๐Ÿ“ฑ
Designed for UAE Business Centers
๐Ÿ“Š
Cloud-Based
Software
๐Ÿ”—
WhatsApp
Automation
๐Ÿ”’
VAT & Corporate Tax Ready
๐Ÿงพ
Multi Branch
Support
๐Ÿ’ฌ
Mobile Apps
Included
โ˜๏ธ
Secure Cloud
Infrastructure
๐ŸŽง
Real-Time
Reports
๐Ÿ‘ค
Role-Based
Permissions
โšก
Fast
Implementation

Powerful Integrations

  • Google Ads
  • Meta Ads
  • WhatsApp
  • Bayut
  • Dubizzle
  • Email
  • SMS
  • Email
  • Payment Gateway
  • Google Calendar
  • Outlook Calendar

Frequently Asked Questions

Yes. 118 PMS supports multiple branches and locations from one dashboard.

Yes. The software is fully VAT-compliant and includes UAE Corporate Tax reporting.

Yes. Integrated online payment options allow tenants to pay invoices securely.

Yes. Payment reminders, lease renewals, and document expiry notifications are sent automatically via WhatsApp and Email.

Yes. Both management staff and tenants have dedicated mobile applications.

Why 118 Dubai

Ready to Simplify Your Business Center?

Start managing your business with one intelligent platform.