What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website or use a web application. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about usage.
Similar technologies include web beacons (tiny images embedded in web pages), local storage, and session tokens. This policy covers all such technologies collectively referred to as "cookies".
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for our website and products to function — login sessions, security tokens, form submissions | Session |
| Performance | Collect anonymous data on how visitors use our site (pages visited, errors encountered) to help us improve | Up to 2 years |
| Functional | Remember your preferences such as language, region, and UI settings | Up to 1 year |
| Analytics | Understand traffic patterns, user journeys, and product usage to improve our offerings | Up to 2 years |
| Marketing | Deliver relevant advertising and track campaign effectiveness — only with your consent | Up to 90 days |
Third-Party Cookies
Some cookies on our website are set by third-party services we use. These include:
- Google Analytics — for anonymised website traffic analysis
- Google Tag Manager — for managing marketing and analytics scripts
- Intercom / Crisp — for live chat support functionality
- LinkedIn Insight Tag — for measuring the effectiveness of LinkedIn advertising (with consent only)
- Meta Pixel — for measuring Facebook/Instagram ad effectiveness (with consent only)
Third-party service providers operate under their own privacy and cookie policies. We recommend reviewing their policies for complete information on how they use data.
Managing Your Cookies
You can control and manage cookies in several ways:
- Cookie preference centre — use the "Cookie Settings" link in our website footer to manage your preferences at any time
- Browser settings — most browsers allow you to block or delete cookies through their privacy settings
- Opt-out tools — for Google Analytics, use Google Analytics Opt-out Browser Add-on
Cookie Consent
When you first visit our website, we display a cookie consent banner asking for your permission to use non-essential cookies. You can choose to accept all cookies, accept only selected categories, or reject all optional cookies.
We record your consent choices and apply them consistently. You can change your preferences at any time using the "Cookie Settings" link in our footer. Your consent is valid for 12 months before we ask again.
Policy Updates
We may update this Cookie Policy to reflect changes in technology, law, or our business practices. The "Last Updated" date at the top of this page will always reflect the most recent revision. Significant changes will be communicated through our website's cookie consent mechanism.
Contact Us
For any questions about our use of cookies, please contact us at privacy@118dubai.com or write to 118 Technology FZE, Dubai Internet City, Dubai, UAE.